New Web-based Computer System Frequently Asked Questions

August 15, 2014

Question: I cannot find the BPSS link in My.NY.gov. What should I do?
Answer: Email Kirk Howard your my.NY.gov user ID at khoward@mail.nysed.gov. He will have My.NY.gov add the BPSS tab to your specific user account.

Question: I filled out the information screen, but did not get a screen to enter the coupon code. What should I do?

Answer:

  1. Log back into the BPSS application through my.ny.gov
  2. The user should be asked to enter the school coupon code. If not and the user is shown a blank screen, see #3.
  3. Navigate to this URL  
  4. Enter the coupon code provided

Question: When will Step 1 be launched?
Answer: Step 1 was launched on July 28, 2014.

Question: Are there instructions on Step 1?
Answer: Yes, at the bottom of our home page

Question: Where is the link to My.NY.gov?
Answer: Found at the bottom of our home page 

Question: My question or answer is not here, what now?
Answer: Email BPSS@mail.nysed.gov with your issue. Include the name of the school and your my.NY.gov user ID in the email so they can help you.

Question: Do both ESL and LPCS under BPSS have to do this?
Answer: Yes.