Coordination of Vocational Rehabilitation Mediation Services - RFP #19-012

The New York State Education Department (NYSED) Adult Career and Continuing Education Services - Vocational Rehabilitation (ACCES-VR) is seeking proposals for the coordination and delivery of mediation service statewide for ACCES-VR. Under the Workforce Innovation and Opportunity Act (WIOA), ACCES-VR is mandated to establish and implement procedures to allow an applicant or recipient of vocational rehabilitation services to resolve disputes through a mediation process that must be made available whenever an applicant, recipient of services, participant or the individual’s representative requests an impartial due process hearing: 34 CFR 361.57 Review of Determinations made by Designated State Unit Personnel (See Attachment A).

There are 20 Community Dispute Resolution Centers (CDRCs) located across New York State. The New York State Unified Court System Office of Alternative Dispute Resolution and Court Improvement Programs (ADR/CIP) provides independent oversight, training and technical support for CDRCs.


Eligible applicants include institutions of higher education, individuals and professional organizations, and private non-profit and for-profit organizations. Eligible applicants must have a minimum of three (3) years’ experience providing alternative dispute resolution processes in vocational rehabilitation.

Subcontracting will be limited to thirty percent (30%) of the total contract budget. Subcontracting is defined as non-employee direct personal services and related incidental expenses, including travel.


NYSED will award one (1) contract pursuant to this RFP. The contract resulting from this RFP will be for a term anticipated to begin July 1, 2019 and to end June 30, 2024.


Questions regarding the request must be submitted by E-mail to no later than the close of business June 7, 2019. Questions should be identified as Program or Fiscal. A Questions and Answers Summary will be posted to ACCES procurement web page no later than June 12, 2019. 

Proposal Transmittal Instructions:

The following documents must be submitted in separately sealed envelopes, as detailed in the Submission section of the RFP, and be received at NYSED no later than June 20, 2019 by 3:00 PM:

  1. Submission Documents labeled Submission Documents – RFP #19-012 Do Not Open
  2. Technical Proposal labeled Technical Proposal – RFP #19-012 Do Not Open
  3. Cost Proposal labeled Cost Proposal – RFP #19-012 Do Not Open
  4. CD or USB flash drive containing the technical, cost, and submission proposals submitted using Microsoft Office. Place in a separate envelope labeled CD / USB flash drive RFP#19-012 Do Not Open.