HSE CALL CENTER:
The HSE call center is open from 10 a.m. - 12 noon Monday through Friday
You may also find the information and forms at: TASC Test Information and Forms
For faster service, many questions can be answered quickly by email. The HSE office email address is: HSE@nysed.gov. Please clearly explain the issue and include your name and phone number in case we need to call you to obtain additional information.
HSE WALK-UP WINDOW:
HSE also operates a walk-up customer service window every Monday, Wednesday and Friday, from 1 p.m. - 3 p.m., except legal holidays, at the NYS Education Department (NYSED) in Albany. The address of the main Education Building (EB) is 89 Washington Avenue in Albany: Directions to NYSED in Albany
The HSE window is located on the first floor of the Education Building Annex (EBA), which is attached to the main Education Building. The entrance to the Annex is on Hawk Street (around the corner from the entrance to the main building).