Learning Disabilities - Informal Grievance Procedure

{Name of Agency}

The Grievance Procedure

  • A grievance is a written method for making a complaint.
  • If you think you have been discriminated against in an adult literacy program because of your disability, you may:
    1. Clear up your complaint by talking with the people involved;
    2. File a formal grievance with the program; and/or
    3. File your complaint directly with the U. S. Department of Education, Office of Civil Rights.
  • A program cannot treat you differently or retaliate against you for filing a complaint.  If you feel that the program is treating you differently or treating you badly because you have filed a complaint, report it to the U. S. Department of Education, Office of Civil Rights immediately.

The material above is part of the document available on the web for printing. The document was supported in whole or in part by the U.S. Department of Education, Office of Special Education Programs, (Cooperative Agreement No. H324M980109).