Student Case Management Activities
All student case management conducted by the Adult Education Programs & Policy (AEPP) office funded projects should include the following activities at a minimum:
- Assessing the student/participant’s needs and goals and developing a plan to address them.
- Identifying the individual student/participant’s Barriers to Education and Employment.
- Assisting students in completing the Individual Student Record Form (ISRF).
- Acquainting the student with the resources and opportunities offered by your organization, especially those that the student needs most.
- Educating the student while identifying and meeting them at their literacy levels.
- Referring the student to appropriate community resources; a list unique to each program.
- Recording details of all time spent with the student/participant.
- Building trust and rapport with the student and empowering them to reach their goals.
- Any amount of time spent with students in the delivery of case management services, should be entered into the AEPP’s MIS system, ASISTS, as a case management class. Note that as little as five minutes of case management counts as a half hour.
Additionally, each Case Manager must develop and continuously update a list of local and community resources, partners, and contacts that their students/participants can refer to as a part of case management. These lists must be shared with each project’s respective RAEN director every December.