The New York State Education Department
89 Washington Avenue, EBA 460
Albany, New York 12234
Many questions can be answered quickly by email. Please clearly explain the issue or question and include your name and phone number in case we need to call you back to obtain additional information.
(Questions will be answered within 1 to 2 business days)
By Phone or Fax
The HSE call center is open Tuesday, Wednesday, and Thursday from 10 a.m. - 12 noon, except for State holidays.
Phone: (518) 474-5906
Fax: (518) 474-3041
NOTE: The HSE Office does NOT give out scores over the phone. You must wait to receive your results by mail or go to the HSE Status Report.
The HSE website also provides important information and forms, including requesting a duplicate diploma or signing up for a TASC Test.
To obtain a copy of your HSE diploma or transcript, click here